Yup, you click through endless pointless questions and categories that try to desparately push you towards irrlelvant help documents or service status pages or forum posts and eventually you get to a point where it says "have a phone call now" or "schedule a phone call for later".
It used to have a third option to "chat with a support advisor now" which would open a messaging window.
Does anybody have a *direct* link that will simply open the chat window?
I don't want to read the forums (the answer is not there), I don't want to look at apple help documents (the answer is not there), I don't want to open a service status page (the answer is not there) I cannot provide phone details for a call so where is the chat option?
So, to try and focus the thread, if you have a *direct link* to open a chat window, it would be great if you can post it. With respect, I don't need any more advice, just the link, or an explanation how to get to the chat system.